DoSTOR Mar 26,2008--China storage vendor Wisdata announced to establish four costomer-experience centers for channels and enterprise-level users in China in an attempt to improve the quality of its service.
These centers will be built in the city of Beijing, Shenzhen, Chengdu and Shenyang. Personalized tests and evaluations are available in the costomer-experience centers.
Vice general manager of product Liu Hong said that, keeping forming service advantages from accumulation of technology is Wisdata's core competence, which is also necessary to other domestic companies.
According to Liuhong, Wisdata had a great deal of experience in solution-validating service. As early as 2001, Wisdata cooperated with Tsinghua University to operate China's largest third-party open network storage laboratory which could supply solution-validating, training and text sevices.
In 2005, Wisdata and Isinghua University jointly set up the Institute of Data Security, whose storage infrastructure continue being used in Beijing customer-experience center. The center will offer services like solution demonstration, solution analysis, performance testing, customer oriented product development and so on. The first experience center will open in Tsinghua science park in Beijing recently, and this model will be quickly copied to the major branch, as well as Wisdata's core partners. "
